Sheraton Gateway Los Angeles Hotel, Los Angeles

The Sheraton Gateway Los Angeles Hotel near LAX offers intriguing room features like a rotating TV and the unique decaf-only coffee setup, but is marred by the presence of smoke and cigarette butts. The service is efficient and helpful, but the location suffers from understaffing issues that can lead to delays. Dining options are diverse and tasty, with reasonable pricing for a 3-course meal. However, the difficulty in finding shuttles and the hotel's elusive presence in Los Angeles are notable drawbacks.

The hotel rooms reeked of cigarette smoke and definitely needed cleaning. However, the service was amazing, with early check-in after an overnight flight and even a drop-off at Hollywood Boulevard. The location is perfect from LAX, and the hotel has been great with providing upgraded rooms. Dining was quite expensive and not good. Overall, a mixed experience with standout service and location but disappointing room conditions and dining.

The hotel is exceptionally clean, large, and luxurious, making for a comfortable stay with great bathroom facilities. The service was excellent, though there was a minor issue with unexpected internet charges. The location is convenient, close to various attractions like the beach and Hollywood, but some areas showed signs of aging. Dining offered a good variety of well-prepared meals, and facilities were top-notch, enhancing the overall experience.

My stay at the hotel was just okay. The rooms had a tired, old-fashioned feel, and cleanliness was an issue with broken shower handles and sinks. I had to request towels, and there were no big towels available in the room.

My stay at the hotel was a mixed experience. The rooms, despite a distinct cigarette smell and tatty bathroom, were decently sized but had adjoining middle doors to other rooms. The service, while generally helpful, included unfriendly comments. The location, great for a short layover with proximity to the airport, was convenient for quick shopping trips but not ideal for exploring LA. The dining options, though lacking in variety, did the job adequately. Overall, the hotel provided an average stay with both positives and negatives to consider.

My stay at the hotel was overall satisfying. The rooms were clean and comfortable, although lacking natural light due to ongoing construction. The service was exceptional, except for a few staff members who seemed unfamiliar with hospitality practices. The location was convenient, especially for travelers using LAX, and the dining options, while limited, were decent. The facilities were adequate, but there were some drawbacks in terms of pricing and availability of services.

The hotel is conveniently located next to LAX airport, ideal for travelers needing easy access before flights. The rooms are spacious, clean, and comfortable, providing a quiet stay despite occasional plane noise. However, some service issues were evident like unprofessional attitudes and reluctance to assist with personal items. The dining experience offers diversified and delicious options, complemented by friendly service. The location is practical for airport stays but lacking in charm. Overall, a decent choice for convenience near the airport.